By accessing and using Tupi Tea, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue website use.

Website Usage

You agree not to:

Use the site for illegal purposes
Copy or redistribute content without permission
Attempt unauthorized access to website systems
Spread malicious software or harmful code

All website content including text, graphics, logos, and branding remains the intellectual property of Tupi Tea unless otherwise stated.

Product Information

We aim to keep product information accurate and updated. However, product details, pricing, availability, and offers may change without notice.

We do not guarantee that all product descriptions or claims are error-free.

External Links

Our website may contain links to third-party websites. We are not responsible for external website content, policies, or services.

Shipping Policy

Shipping timelines depend on the product vendor, warehouse location, and delivery destination.

Typical delivery estimates:

USA Orders: 5–12 business days
International Orders: 10–21 business days

Shipping delays may occur due to:

Carrier issues
Weather disruptions
Customs clearance
High seasonal demand

Once an order is shipped, customers may receive tracking details via email.

Customers must ensure shipping details entered during checkout are accurate.

Refund Policy

Refund eligibility depends on the official seller or payment processor handling your order.

Customers may request refunds for:

Damaged products
Incorrect shipments
Missing orders
Subscription billing issues

Refund processing time usually ranges between 5–10 business days after approval.

Some products may offer money-back guarantees depending on vendor policies. Please review the seller’s refund terms before purchase.

Chargebacks or fraudulent refund claims may result in account restrictions.

Contact Us

Website: https://tupiteae.com/
Address: 4728 Maplewood Drive, Austin, TX 78759, USA
Support Email: contact@tupiteae.com
Customer Support: +1 (512) 684-2917
Billing Assistance: +1 (800) 427-9024

Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (USA Time)
Saturday – Sunday: Closed