By accessing and using Tupi Tea, you agree to comply with these Terms and Conditions. If you do not agree, please discontinue website use.
Website Usage
You agree not to:
- Use the site for illegal purposes
- Copy or redistribute content without permission
- Attempt unauthorized access to website systems
- Spread malicious software or harmful code
All website content including text, graphics, logos, and branding remains the intellectual property of Tupi Tea unless otherwise stated.
Product Information
We aim to keep product information accurate and updated. However, product details, pricing, availability, and offers may change without notice.
We do not guarantee that all product descriptions or claims are error-free.
External Links
Our website may contain links to third-party websites. We are not responsible for external website content, policies, or services.
Shipping Policy
Shipping timelines depend on the product vendor, warehouse location, and delivery destination.
Typical delivery estimates:
- USA Orders: 5–12 business days
- International Orders: 10–21 business days
Shipping delays may occur due to:
- Carrier issues
- Weather disruptions
- Customs clearance
- High seasonal demand
Once an order is shipped, customers may receive tracking details via email.
Customers must ensure shipping details entered during checkout are accurate.
Refund Policy
Refund eligibility depends on the official seller or payment processor handling your order.
Customers may request refunds for:
- Damaged products
- Incorrect shipments
- Missing orders
- Subscription billing issues
Refund processing time usually ranges between 5–10 business days after approval.
Some products may offer money-back guarantees depending on vendor policies. Please review the seller’s refund terms before purchase.
Chargebacks or fraudulent refund claims may result in account restrictions.
Contact Us
Website: https://tupiteae.com/
Address: 4728 Maplewood Drive, Austin, TX 78759, USA
Support Email: contact@tupiteae.com
Customer Support: +1 (512) 684-2917
Billing Assistance: +1 (800) 427-9024
Support Hours:
Monday – Friday: 9:00 AM – 6:00 PM (USA Time)
Saturday – Sunday: Closed